Guatemala City Car Rental
Guatemala City 11111
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Location Details
14 Calle 7-57 Zona 9, Guatemala City 11111, GT
Key Facts & Policies
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All additional drivers must meet all rental requirements.
Additional drivers must appear at the rental counter with the primary renter.
Additional drivers must sign the rental agreement.
An additional daily fee may apply for any Additional Drivers.
The additional driver can only be added to the contract at the pick up location.
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Minimum age to rent a vehicle is 21 and no maximum age applies. Additional drivers under 21 and over 18 are not elegible for Deductible Protection or Maximum Coverage and doble deductible will apply for all coverage.
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Unrestricted driving within Guatemala. Renters may drive into El Salvador Honduras and Nicaragua. However arrangements must be made with the rental station 48 hours prior to leaving Guatemala. A fee of 60 USD will be assessed for legal and cross border documents. Rental vehicles may not be driven outside of Guatemala without the required legal documents.
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All one way rentals must be booked in advance and are subject to availability. One way charges apply and are payable at time of rental. One way charges cannot be prepaid.
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As a customer, you have a choice as to how you would like to pay for fuel.
Option 1- We Refill
This option allows the renter to pay National at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices. A 50 percent surcharge will apply.
Option 2- You Refill
This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.
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Loss Damage Waiver – LDW - includes SLC and Theft Protection. The purchase of LDW is mandatory and required in order to rent a vehicle. You may purchase mandatory LDW for an additional fee. If you purchase LDW, we agree, subject to the actions listed on the rental agreement that invalidate LDW, to contractually waiver your responsibility for all or part of the cost of damage to, loss or theft of the vehicle. If LDW is declined, the customer will be responsible for the full value of the damage - loss due to accident or theft. If LDW is declined for all vehicles, customers must pay with a credit card that includes the coverage - Costa Rica must be able to confirm that LDW is included. Credit card coverage does not cover SLC. If LDW - TP is declined, SLC is mandatory. LDW deductible of 800.00 applies to Mini to Midsize vehicles and 1500.00 for Standard SUV and above. 10.00 - Mini, Economy, Compact. 20.00 - Midsize and above. Deductible: 1500.00 - All Vehicles.
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A passport in addition to a credit card, with available credit and in the renters name, must be presented. The signature on the back must match the name imprinted on the card. In addition, if the renter has an online transaction, the number and name printed on the card presented by renter must match the name and number stored for the online transaction.
Credit Cards honored, American Express, MasterCard, VISA, Diners Club.
An authorization on the credit card in the amount of 600.00 USD Plus the cost of the rental will be taken at the time of rental for Economy to Fullsize and 1500.00 USD for SUV and above. This authorization amount may be used toward damages of vehicles or late charges. In case that customer declined LDW, the amount hold on credit card will be $2000,00 plus estimated of rental.
Debit or check cards are considered to be any non-credit card American Express, MasterCard, VISA, Diners Club, Discover logo. Debit or check cards are not accepted at this location.
Cash is not accepted at this location.
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Must meet the locations minimum age requirements.
Present a valid drivers license.
Present a major credit card in renters name at the time of rental.
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The purchase of Supplemental Liability Coverage is mandatory if LDW is declined. Supplemental Liability Coverage covers the clients liability to third parties resulting from auto accident in rented vehicle for property damage, other than to the rental vehicle, up to 11,000.00. SLC also provides accidental death and medical expense benefits resulting from an accident for the amount established by a Costa Rican court of up to 90,000.00 per person and up to 225,000.00 per accident for third parties. SLC does not cover the renter, relatives, any immediate household members, nor other passengers - in the rental - PLI has a deductible of 20 percent or 250 minimum. SLC is only mandatory if LDW is declined. 7.00 Mini to Standard SUV. 10.00 Full-size and up.